returns and exchanges
AM I ELIGIBLE FOR A RETURN?
You are eligible for a return if:
·Your order is within 30 days
·You ordered from www.vibe-eyewear.com
·The item is in its original
packaging
·The item is undamaged
HOW DO I START A RETURN?
Email service@vibe-eyewear.com with your original order number. If you are returning an item because of shipping damage,
defect, wrong product received, or does not meet your expectations, we will
send you a FREE PREPAID LABEL.
If items are damaged or you received the wrong item, we may investigate and
ask for any proof necessary.
WHEN CAN I EXPECT MY REFUND?
Once we receive your return, our warehouse will inspect it
to see if it meets the qualification for a refund. Refunds will be returned to
the original form of payment typically within 10 business days upon receiving
your returned item.
HOW DO I EXCHANGE A PRODUCT?
For exchanges, please return your item(s) for a full refund
and replace an order on www.vibewear.co for the correct item.